Legal
Privacy Policy
Stones Jordan® · Last updated: 2 August 2026
What This Policy Covers
This Privacy Policy explains how Stones Jordan® (operated by Stones Jordan Interior Design, 46 Yathreb Street, Jreisat Complex, Dabouq, Amman, Jordan) collects, uses, and protects the personal information you provide when you interact with our website or engage our services.
Information We Collect
When you submit an inquiry through our website, we collect the contact details and project information you provide — including your name, phone number, email address, property location, property type, and information about your design goals and timeline. If you contact us directly by phone, WhatsApp, or email, we may record notes from that conversation for internal reference. We do not collect payment card details through this website.
How We Use Your Information
We use your information to respond to your project inquiry, schedule consultations, prepare proposals, communicate project progress, and manage our working relationship with you. We may use your contact details to follow up on an unanswered inquiry or to send information directly relevant to your project. We do not use your information for unrelated marketing, and we do not sell, share, or transfer your personal information to third parties for marketing purposes.
Client Confidentiality
Project details, property information, and personal circumstances shared with us during design and construction engagements are treated as confidential. We do not publish client names, property addresses, or identifiable personal information in our portfolio, on our website, or in any public materials without your explicit written permission. Where we reference a project publicly, we use anonymised descriptions such as "a private residential client in Dabouq" unless written permission to be named has been granted.
Data Storage and Security
Your information is stored on secure systems. We take reasonable technical and organisational precautions to protect your personal data against unauthorised access, loss, or misuse. Access to client information is restricted to the Stones Jordan® team members involved in your project.
Data Retention
We retain inquiry and project information for the duration of the project engagement and for a reasonable period after project completion — typically up to five years — for legal, financial, and reference purposes. You may request deletion of your personal data at any time by contacting us at info@stonesjordan.com, subject to any legal obligations that require us to retain certain records.
Your Rights
You have the right to request access to the personal data we hold about you, to request corrections to inaccurate information, and to request deletion of your data subject to the retention obligations above. To make any such request, contact us at info@stonesjordan.com.
Analytics and Session Replay
We use website analytics and session-replay technology whenever visitors open and use this website. These tools may record pages viewed, clicks, cursor movement, scrolling, navigation paths, time spent, device and browser information, approximate location, referral source, and interactions with page elements. Authorised Stones Jordan® team members routinely review these recordings to understand visitor journeys, diagnose technical problems, improve usability, and evaluate website performance. Session recordings are not used to make automated decisions about you or to track you across unrelated websites.
Cookies and Similar Technologies
The website may place essential, preference, analytics, and session-replay cookies or similar browser technologies on your device. Essential technologies support security, language preferences, forms, and core operation. Analytics and session-replay technologies help us understand website use. Details about categories, purposes, retention, and available controls are provided in our Cookie Policy.
Third-Party Links
Our website contains links to external websites, including Google Maps, WhatsApp, and social media platforms. We are not responsible for the privacy practices of those third-party websites, and we encourage you to read their privacy policies if you visit them.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The current version will always be available on this page, with the date of the most recent revision noted at the top.
Contact
For any privacy-related questions, requests, or concerns, please contact us at info@stonesjordan.com, or in writing to: Stones Jordan®, 46 Yathreb Street, Jreisat Complex, Dabouq, Amman, Jordan.
