OUR STANDARDS
The Standards Behind Every Stones Jordan® Project
Twelve working standards that define how Stones Jordan® approaches design, communication, site oversight, and client relationships.
Design Clarity
Decisions should be communicated visually and technically. Drawings should contain enough information for execution. Materials should be clearly identified. Unresolved decisions should be flagged before construction begins.
Technical Coordination
Drawings from different disciplines should be reviewed together for conflicts. Electrical, lighting, joinery, and structural implications should be considered during design, not resolved ad hoc during construction.
Material Approval
Samples should be reviewed before procurement. Substitutions require approval. Batch, color, texture, and finish consistency may matter. Availability and lead times should be checked. Delivered materials should be compared against specifications where supervision includes it.
Communication
One primary contact. Documented important decisions. Clear approval requests with sufficient context. Regular updates appropriate to the project stage. Urgent issue escalation without delay. Respect for client availability and communication preferences.
Documentation
Important decisions, material approvals, scope changes, and site observations should be documented in writing. Verbal agreements on significant matters should be confirmed and recorded.
Site Review
Site visits should be scheduled and purposeful. Observations should be recorded. Non-conformances should be identified and communicated. Positive progress should be acknowledged. Issues should be addressed through the appropriate party.
Client Approval
Design stages, material selections, and scope changes should be formally approved before proceeding. Approval should be given with sufficient information to make an informed decision.
Change Management
Changes should be documented. Cost and timeline effects should be identified where possible. No important change should depend solely on an undocumented verbal conversation. New work should be distinguished from the original scope.
Timeline Reporting
Progress should be communicated honestly. Delays should be identified and reported when they occur, not concealed. Expected timelines should be realistic from the outset, accounting for Jordanian supply conditions and construction practices.
Budget Awareness
Cost implications of design decisions and changes should be communicated when they are known. Clients should not be surprised by cost consequences that could have been identified earlier.
Final Inspection
Where within scope, completed work should be compared with the approved design. Incomplete or defective items should be documented in a snag list. Corrections should be verified before handover is confirmed.
Privacy and Discretion
Client projects, property details, personal circumstances, and communication are treated with discretion. Project photographs and client information are not shared publicly without explicit consent.
These are Stones Jordan's internal working principles. They do not replace statutory approvals, specialist engineering review, contractor obligations, or requirements imposed by local authorities. Stones Jordan's responsibilities in any project depend on the signed proposal or agreement for that project.